• C14-3f, Fuyuan Industrial City, Hangcheng Street, Shenzhen, Guangdong, China

ENJOY PROTECTION FROM PAYMENT TODELIVERY. SAFE& EASY PAYMENTS、MONEY-BACK POLICY、SHIPPING & LOGISTICSSERVICES、AFTER-SALES PROTECTIONSAFTER-SALES SERVICE GUARANTEE PROCESTrade Assurance

1.Product Issue Confirmation

AFTER RECEIVING THE PRODUCT,IF THE CUSTOMER FINDS ANY QUALITY ISSUES OR DISCREPANCIES WITH THE ORDER,THEY SHOULD IMMEDIATELY CONTACT US VIA PHONE OR EMAIL.THE CUSTOMER IS REQUIRED TO PROVIDE PRODUCT PHOTOS OR A DESCRIPTION OF THE PROBLEM.

2.Solution Provision

BASED ON THE SPECIFIC ISSUE,OUR AFTER-SALES SERVICE TEAM WILL PROVIDE DIFFERENT SOLUTIONS,SUCH AS RE-MANUFACTURING, RETURN, OR EXCHANGE.

3.Return & Exchange Handling

FOR ORDERS REQUIRING A RETURN OR EXCHANGE,CUSTOMERS CAN CHOOSE TO RETURN THE PRODUCT FOR A FULL REFUND  OR RECEIVE A  FREE REPLACEMENT.WE WILL  OFFER CONVENIENT TRANSPORTATION SERVICES AND GUIDANCE FOR THE RETURN AND EXCHANGE PROCESS.

4.Follow-up Service

AFTER RESOLVING THE AFTER-SALES ISSUE,WE WILL FOLLOW UP TO ENSURE THE  CUSTOMER IS SATISFIED WITH THE SOLUTION.WE ALSO GATHER CUSTOMER FEEDBACK TO CONTINUOUSLY  IMPROVE OUR SERVICE.