• C14-3f, Fuyuan Industrial City, Hangcheng Street, Shenzhen, Guangdong, China

After-Sales Guarantee

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ENJOY PROTECTION FROM PAYMENT TODELIVERY. SAFE& EASY PAYMENTS、MONEY-BACK POLICY、SHIPPING & LOGISTICSSERVICES、AFTER-SALES PROTECTIONSAFTER-SALES SERVICE GUARANTEE PROCESTrade Assurance

1.Product Issue Confirmation

AFTER RECEIVING THE PRODUCT,IF THE CUSTOMER FINDS ANY QUALITY ISSUES OR DISCREPANCIES WITH THE ORDER,THEY SHOULD IMMEDIATELY CONTACT US VIA PHONE OR EMAIL.THE CUSTOMER IS REQUIRED TO PROVIDE PRODUCT PHOTOS OR A DESCRIPTION OF THE PROBLEM.

2.Solution Provision

BASED ON THE SPECIFIC ISSUE,OUR AFTER-SALES SERVICE TEAM WILL PROVIDE DIFFERENT SOLUTIONS,SUCH AS RE-MANUFACTURING, RETURN, OR EXCHANGE.

3.Return & Exchange Handling

FOR ORDERS REQUIRING A RETURN OR EXCHANGE,CUSTOMERS CAN CHOOSE TO RETURN THE PRODUCT FOR A FULL REFUND  OR RECEIVE A  FREE REPLACEMENT.WE WILL  OFFER CONVENIENT TRANSPORTATION SERVICES AND GUIDANCE FOR THE RETURN AND EXCHANGE PROCESS.

4.Follow-up Service

AFTER RESOLVING THE AFTER-SALES ISSUE,WE WILL FOLLOW UP TO ENSURE THE  CUSTOMER IS SATISFIED WITH THE SOLUTION.WE ALSO GATHER CUSTOMER FEEDBACK TO CONTINUOUSLY  IMPROVE OUR SERVICE.

Read MostFrequent Questions

How can I get a custom quote?

Please send your request to us via email with the details of your custom order.
Note: If the project is complex or unclear, we may not be able to respond on the same day.

You can send your files to us via email (if the file size is less than 10MB), or you can use the form provided on our website to upload and send your final files.

The sample production time typically takes 3-5 business days depending on the complexity of the design. Once the sample is ready, it will be shipped out immediately, and the delivery time will depend on your location.

If you wish to make changes to your order or sample after it has been placed, please contact us as soon as possible. We can accommodate changes if the order hasn’t yet been processed or shipped. However, if production has already started, we may not be able to make alterations, and additional fees could apply. We recommend reaching out promptly to ensure we can assist you with any modifications.

We strive to ensure that the quantity of goods delivered always matches the quantity you ordered. However, in rare cases of unforeseen circumstances (such as production errors or shipping discrepancies), if there’s any difference in quantity, we will immediately notify you and provide a resolution, such as re-shipping or offering a refund.

Yes, we offer discounts for reorders, especially for regular customers or bulk orders. Please contact us with the details of your reorder, and we will be happy to provide you with a customized discount.

Yes, we can provide custom labels in various sizes and shapes according to the customer’s needs.

Of course, you can submit your own design files, and we will produce the labels based on your design.

The price will depend on the design, material, quantity, and other customization requirements. We recommend contacting us for a detailed quote

Yes. Bulk pricing, OEM production, and low MOQ custom orders are all available.

You can choose:Glossy、Matte、Holographic rainbow、Iridescent shimmer、Transparent textured

Yes. They are weatherproof and UV-resistant, making them suitable for both indoor and outdoor applications.

They adhere perfectly to:PET plastic、Paper packaging、Metal、Glass、Acrylic、Electronics

No. High-quality PET adhesives stick securely but can be removed cleanly.

Yes. PET material is naturally waterproof and combined with laminated vinyl, the sticker will not smudge, fade, or peel.

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